We purchased this router last year. It worked well until about July 2020. Since then we've been calling xfinity every month because our internet keeps dropping. They fixed everything they could and advised that it is our router since the connection works when we direct connect and bypass the router.
There seems to be some compatability issue with the router and xfinity services since this past summer.
Can you tell me if you have any solutions for this? Or how do I reset the router to factory settings? We know the router is the issue because direct connect worked and our old router worked as well.
Customer support service by UserEcho