Inquiry Regarding Order EH20123 – Not Received

I am writing to inquire about the status of my order (Order Number: EH20123), which was placed and confirmed on September 10, 2024.

As of today, I have not received any updates regarding its delivery, nor have I received the order itself. Could you kindly provide an update on the current status and let me know when I can expect to receive it?

I would appreciate your prompt response, as I am eager to receive my order.